> ## Documentation Index
> Fetch the complete documentation index at: https://docs.heygarth.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Manage Teams
> Build and maintain your Organization → Domain → Department → Team hierarchy, and manage the users within it.
The **Manage Teams** page is where administrators set up and maintain the organizational hierarchy used across G360, and manage the people mapped into it. This page lives under **Administration → User & Team Management** in the left sidebar.
The hierarchy works top-down:
```
Organization → Domain → Department → Team
```
Every **Domain** belongs to an **Organization**, every **Department** belongs to a **Domain**, and every **Team** belongs to a **Department**. Users are then mapped into this structure.
### Summary cards
At the top of the page, five summary cards give you an at-a-glance count of:
| Card | What it shows |
| ----------------- | ------------------------------------------------------- |
| **Organizations** | Total number of organizations set up. |
| **Domains** | Total number of domains across all organizations. |
| **Departments** | Total number of departments across all domains. |
| **Teams** | Total number of teams across all departments. |
| **Users** | Total number of users mapped anywhere in the hierarchy. |
### Bulk upload
Click **Upload Excel** in the top right of the page at any time to bulk-create or update your organization, domain, department, and team hierarchy from a spreadsheet, instead of adding each entity one by one.
Below the summary cards is a row of six tabs: **Organization**, **Domain**, **Department**, **Team**, **Users**, and **Merge Users**.
***
## Organization tab
Shows the top-level org units in your hierarchy.
The table lists every organization with its **Organization Name** and an **Actions** column containing:
* **✏️ Edit** — rename the organization.
* **🗑️ Delete** — permanently remove the organization.
Use **Search by code or name** to filter the list.
### Adding an organization
Click **+ Add Organization** to open the **Add Organization** dialog:
| Field | Required | Details |
| --------------------- | -------- | -------------------------------------------------------------------------- |
| **Organization Name** | Yes | The name of the top-level org unit (for example, "Product & Engineering"). |
Click **Create** to save, or **Cancel**/**✕** to close the dialog without saving.
***
## Domain tab
Shows all domains. Each domain belongs to an organization.
The table lists **Domain Name**, the **Organization Name** it belongs to, and an **Actions** column with **✏️ Edit** and **🗑️ Delete** icons for each row. Both column headers are sortable, and you can filter the list using **Search by code or name**.
### Adding a domain
Click **+ Add Domain** to open the **Add Domain** dialog. You'll need to provide:
| Field | Required | Details |
| ---------------- | -------- | ------------------------------------------------- |
| **Domain Name** | Yes | The name of the domain. |
| **Organization** | Yes | Select which organization this domain belongs to. |
Click **Create** to save, or **Cancel** to close the dialog without saving.
***
## Department tab
Shows all departments as cards. Each department belongs to a domain.
Each **department card** shows:
* The department name, with **✏️ Edit** and **🗑️ Delete** icons in the top right of the card.
* **Domain** — the domain this department belongs to.
* **Teams Count** — how many teams sit under this department.
* A **View Teams** button — takes you to the teams that belong to this department.
Use **Search by code or name** to filter the list of departments.
### Adding a department
Click **+ Add Department** to open the **Add Department** dialog. You'll need to provide:
| Field | Required | Details |
| ------------------- | -------- | ----------------------------------------------- |
| **Department Name** | Yes | The name of the department. |
| **Domain** | Yes | Select which domain this department belongs to. |
Click **Create** to save, or **Cancel** to close the dialog without saving.
***
## Team tab
Shows all teams as cards. Each team belongs to a department.
Each **team card** shows:
* The team name, with **✏️ Edit** and **🗑️ Delete** icons in the top right of the card.
* **Department** — the department this team belongs to.
* **Members Count** — how many users are on this team.
* A **View Members** button — takes you to the list of users on this team.
Use **Search by code or name** to filter the list of teams.
### Adding a team
Click **+ Add Team** to open the **Add Team** dialog. You'll need to provide:
| Field | Required | Details |
| -------------- | -------- | --------------------------------------------- |
| **Team Name** | Yes | The name of the team. |
| **Department** | Yes | Select which department this team belongs to. |
Click **Create** to save, or **Cancel** to close the dialog without saving.
***
## Users tab
Shows every person (and bot account) resolved across your connected tools, along with where they currently sit in the hierarchy.
The table shows:
| Column | What it shows |
| -------------- | ------------------------------------------------------------------------ |
| **Name** | The user's (or bot account's) name. |
| **Email** | Their email address. |
| **Department** | The department they're mapped to. Shows **—** if not yet assigned. |
| **Team** | The team they're mapped to. Shows **—** if not yet assigned. |
| **Source** | Which connected tool this user was resolved from (for example, "teams"). |
| **Status** | Whether the user is **Active** or has been deactivated. |
| **Actions** | A **Deactivate** button to disable this user's record. |
Click any column header to sort by that column. Use the **Search user** box to find a specific person, and the **All Status** dropdown to filter the list by status (for example, showing only active or only deactivated users).
Unlike the Organization, Domain, Department, and Team tabs, there is no "Add" button here — users on this tab are populated automatically from your connected tools rather than created manually.
***
## Merge Users tab
Used to combine duplicate user identities (for example, the same person appearing under two different accounts) into a single canonical record.
This tab shows two side-by-side panels:
* **Source Entity (merged into target)** — the duplicate record that will be merged away.
* **Target Entity (kept after merge)** — the record that will remain after the merge.
To merge two user records:
1. Use the **Search by name or email** box above each panel to find the user you want.
2. Select the duplicate record by clicking the radio button next to their name in the **Source Entity** panel.
3. Select the record you want to keep by clicking the radio button next to their name in the **Target Entity** panel.
4. Optionally, add context in the **Note (optional)** field below the two panels explaining why the records are being merged.
5. Confirm the merge using the action button below the note field.
Once two records are merged, the source record's data and history are moved under the target record and this cannot be undone — double-check both selections before confirming.