Schedule Alert

The Schedule Alert page is where you create and manage automated alerts that notify you when your data crosses a threshold you’ve defined — for example, when an error rate spikes or a deployment fails. This page lives under Administration → Scheduler → Schedule Alert in the left sidebar. At the top of the page, two tabs let you switch between:

Alerts — the view covered in this guide, listing every alert you’ve scheduled.
Reports — scheduled reports, covered separately in the Schedule Report guide.

The count next to the Alerts tab (e.g. “5”) shows how many alerts currently exist.

Viewing existing alerts

The table on the Alerts tab lists every alert that has been set up, along with when it last ran and whether it’s currently active.

Column	What it shows
Last Run	The date and time this alert’s query was last checked.
Name	The alert’s name, with a short description underneath explaining what it monitors.
Schedule	How often the alert runs (for example, “Every 1 hour”, “Daily at 8:00 AM”).
Notification	Icons showing which channels (e.g. email, Slack) this alert notifies when triggered.
Owners	Avatar of the user (or users) responsible for this alert.
Active	A toggle to instantly turn the alert on or off without editing it.
Actions	An ✏️ Edit button to open and modify the alert’s configuration.

Use the Search by name box to find a specific alert, and the All statuses and All owners dropdowns to filter the list — for example, to show only active alerts or only alerts owned by a specific person. The bottom of the table shows a count such as “Showing 1–5 of 5 alerts” to confirm how many results are displayed.

Creating a new alert

Click + Schedule Alert in the top right of the page to open the Schedule New Alert form.

General Information

Field	Required	Details
Alert Name	Yes	A unique name so you can identify this alert later (for example, “High Error Rate Alert”).
Description	No	A short explanation of what this alert monitors, for your own and your team’s reference.

Query Configuration

This section defines what data the alert checks and when it should fire.

Field	Required	Details
Query	Yes	The SQL query the alert will run on its schedule (for example, `SELECT count(*) FROM errors WHERE created_at > NOW() - INTERVAL '1 hour'`). The result of this query is what gets compared against your threshold.
Trigger Type	Yes	How the alert should evaluate the query result — for example, Threshold, which fires when the result crosses a value you set.
Operator	Yes	The comparison to apply to the query result (for example, GREATER THAN).
Threshold	Yes	The value that triggers the alert when the query result meets the condition set by the Operator (for example, `100`).

Schedule Configuration

This section defines how often the query above should be checked.

Field	Required	Details
Schedule Type	Yes	How the alert’s check should be scheduled — for example, Recurring (every), which repeats on a fixed interval as defined below.
Timezone	Yes	The timezone the schedule should run in (for example, UTC).
Frequency	Yes	How often the query should run, made up of two parts: Every (the interval, e.g. Day, Hour, Minute) and At (the specific time the check should run, e.g. `13:15:08`).

Notification Methods

This section controls who gets notified, and how, when the alert triggers. Notification Channels (required) — check one or more of Email, Slack, or Teams. You must select at least one channel to receive alert notifications. Selecting a channel adds a settings card for it below, where you configure that channel’s specific details. Each card shows an Active badge and an ✕ to remove that channel from the alert. For Email, the Email Settings card asks for:

Field	Required	Details
Email Subject	Yes	The subject line the notification email will be sent with (for example, “Alert: High Error Rate Detected”).
Recipient	Yes	The primary email address the alert notification should be sent to.
CC Recipients	No	Additional email address(es) to CC on the notification.
BCC Recipients	No	Additional email address(es) to BCC on the notification.

For Slack, the Slack Settings card asks for:

Field	Details
Channels	Channels to post to. Public channels work without an invite. Greyed-out private channels need `/invite @G360` run in them first.
People (direct message)	People to direct message.

Slack must be connected first. See Slack notifications. For Teams, the Microsoft Teams Settings card asks for:

Field	Details
How to notify	Direct message, Post in the channel and @mention, or Post in the channel without mentioning.
Channels	Channels to post to. Only channels in teams the bot has been added to appear.
People	People to direct message or @mention. For channel posts, only people who can be tagged in the selected channel appear.

Teams must be connected first. See Microsoft Teams notifications. Once all required fields (marked with a red *) are filled in, click Save Alert in the top right to create the alert. Click Cancel to discard your changes and return to the Alerts list.

​Viewing existing alerts

​Creating a new alert

​General Information

​Query Configuration

​Schedule Configuration

​Notification Methods